Please read the following terms carefully
Any problem, please leave us a message. We will reply once or twice a day:)China time. Dispute orders will be processed every 4 days. So unless it is not necessary, please don’t dispute.
1. If your address can’t receive mail we offer, please don’t order. We are not responsible for any tariffs and customs duty.
2. We will ship orders in 48 hours(not including holiday & Chinese festivals) after we receive the payment.
3. Trackings is available within 5-10 days. Just because it isn’t updating on Aliexpress, doesn’t mean it isn’t moving. Export clearance may takes some time before shipped by air. Also notice that once it leaves China, updates will be scarce. You can go weeks without an update after it leaves China.
4. We don’t promise precise delivery. It’s a estimated time caculated by aliexpress. About efficiency please refer to the couriers’ official website using google.
5. Normally, we will ship it by the mail you selected, but we retain a second shipping method without your consent if the first one unaviable.
6. If order is close to running out, please contact us to extend the protection date instead of opening a dispute. YOU CAN’T ASK FOR REFUND IF THE PARCEL IS STILL ON TRANSIT, PLEASE! If it still not updates for over two months, please contact us.
1. If you make with a wrong address, please cancel the order ASAP. You can make a correct one later. Because computer will auto print shipping label from the warehouse. Otherwise, you should be responsible for the loss because your incorrect address.
2. We are not responsible for packages sent to outdated or incorrect addresses.
1. If your item has been damaged during transport, please contact me within 3 days of receiving your shipment. After 3 days of receipt, all sales are considered final.
2. When it is judged as our responsibility, we provide the refund in our return policy, but only accept video as an evidence. It can be a part of refund if the items can be accepted and repaired at your local place. If it can not be repaired, or broken totally, we will full refund or ship you a new one after varify via videos.
3. We DO NOT guarantee that the packaging is intact. Packing may be a little damaged in the corners. If you care about the integrity of the packaging, please consider carefully. We will not refund just because a little damaged of the packaging.
Once you have purchased, you have to agree above! By the way, we don’t support drop shipping sellers if we have to buy your full refund for any conditions! Thank you so much for your understanding !
Please add water below the Max line.
Don’t using purified water, purified water might not mist.
Please clean it once a week, and clean the atomizer plate with medical alcohol.
Close the cover well before start mist.